The blind spot in current leaders’ thought is that they know all about what leaders do and how they do it—but not know about the source level, that is, the inner place or the state of awareness from which leaders and social systems operate. I first recognized this when I interviewed Bill O’Brien, the late CEO of Hanover Insurance. Summarising his own leadership learning as a CEO, O’Brien said:
The success of an intervention depends on the interior condition of the intervenor.
Success, according to O’Brien, does not depend on What leaders do, or How they do it. Instead, it depends on the “interior condition,” that is, the Source or the inner place from which leaders operate.
Taken from this most interesting paper prepared by Otto Sharmer for: World Economic Forum Annual Meeting of the New Champions 2010 Tianjin, People’s Republic of China, 13-15 September 2010